Privacy Policy

1. Introduction

Welcome to Cordalene Casino ("we," "our," or "us"), operated by Speel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cordalene.com and use our social casino platform. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Account Data: When you create an account, we collect your chosen username, email address, and encrypted password.
  • Profile Data: Your gaming preferences, XP progress, level achievements, and gameplay statistics.

Automatically Collected Information

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on the platform, games played, and interaction patterns.
  • Log Data: IP address, access times, referring URLs, and other standard server log information.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account on our platform
  • To track your XP progress, levels, and achievements
  • To provide and maintain our social casino services
  • To improve and optimize our platform and user experience
  • To communicate with you about updates, features, and support
  • To detect, prevent, and address technical issues or abuse
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, and regular security audits. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our platform integrates games from third-party providers including Pragmatic Play, Hacksaw Gaming, and Play'n GO. These providers may have their own privacy policies governing their services. We encourage you to review their respective privacy policies. We may also use third-party analytics services to help us understand how our platform is used.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for basic platform functionality, authentication, and security.
  • Preference Cookies: Remember your settings, preferences, and gaming history.
  • Analytics Cookies: Help us understand user behavior and improve our services.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Restriction: Request limitation of processing of your personal data.
  • Portability: Request transfer of your data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take immediate steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Speel

Address: Kanaaldijk 59 1486 MG West Graftdijk Nederland